Shipping & Returns
Shipping & Returns
Shipping Area
We currently deliver to:
GERMANY
Shipping Costs
Shipping within Germany is free.
Processing Time
Orders are generally processed within 1 to 2 business days.
Delivery Time
The estimated delivery time is generally 3 to 15 business days, unless otherwise stated for the respective product.
Sundays, public holidays, and exceptional delays with shipping or logistics providers may affect the delivery time.
Partial Deliveries
If an order contains multiple products, individual items may be shipped from different warehouses or by different shipping partners.
The order may therefore arrive in several packages.
No additional shipping costs will be incurred for such partial deliveries unless expressly stated otherwise.
Order Tracking
Where available for the respective shipping method, you will receive a tracking number by email after dispatch.
Delivery Address
Please ensure that you provide a complete and correct delivery address during the ordering process.
If you notice an error after placing the order, please contact us as soon as possible at:
tamnt.support@gmail.com
Damaged, Defective, or Incorrect Goods
If you receive damaged, defective, or incorrect goods, please contact us at:
tamnt.support@gmail.com
Please provide your order number and attach photos of the affected item if possible.
Your statutory warranty rights remain unaffected.
Returns
Consumers are generally entitled to the statutory right of withdrawal.
Further information can be found in our cancellation policy.
Please contact us before returning any items at:
tamnt.support@gmail.com
You will receive the return address applicable to your order from our customer service team.
Return Shipping Costs
You bear the direct costs of returning the goods.
Refund
Eligible refunds are generally issued using the same payment method that was used for the original order.